Terms of service

The service

Pepetravels Studio is an analytics workspace for a creator’s own Instagram account, operated by Strategymate, Calandstraat 7C, 3016 CA Rotterdam, the Netherlands (KvK 86076205, VAT NL004188841B39). It helps you view posts, sync analytics and analyse content. By using the service, you agree to these terms. Contact pepijn@strategymate.io with questions.

Your account and content

You are responsible for accurate account information, keeping your sign-in details secure and activity under your account. Tell us promptly if you suspect unauthorised access.

You must have the rights and permissions needed for the Instagram account and any content you connect, upload or capture through the Chrome extension. You keep ownership of your content and allow us to process and store it as needed to provide the service.

Connecting Instagram and publishing

You connect an Instagram Professional account linked to a Facebook Page through Facebook Login. You must be authorised to manage that account and Page. You can stop Studio’s access using Settings → Disconnect or remove the app in Facebook → Settings → Business Integrations.

Reel publishing is rolling out. Where available, Studio publishes a Reel only when you press Publish. You are responsible for the content and the rights needed to publish it. Meta’s Platform Terms and Developer Policies, and the applicable Instagram terms and content rules, apply to content published through the API.

Acceptable use

Do not use the service unlawfully, infringe others’ rights, access accounts without permission, upload malicious content, bypass security or rate limits, or disrupt the service. Follow the applicable Instagram and other platform rules. We may suspend access where necessary to address misuse or protect the service.

Subscriptions and billing

The service offers Free and Pro plans. When billing is enabled, paid subscriptions are charged through Stripe at the price and billing interval shown before purchase and renew until cancelled. You can cancel at any time; paid access continues until the end of the current billing period. Any mandatory statutory cancellation or refund rights still apply.

Data and deletion

Our Privacy policy explains how we collect and use data. You can delete your workspace in Settings → Delete workspace, which removes posts, media and analytics, or contact us to request deletion. See the data deletion instructions for the steps and what is removed.

Availability

The service is provided “as is” and as available. We do not guarantee uninterrupted access, error-free analytics or continued availability of third-party platforms. Features and access may be affected by maintenance or changes to Instagram and other providers.

Liability

To the extent permitted by law, Strategymate’s total liability arising from the service is limited to the fees you paid for the service in the 12 months before the event giving rise to the claim. This limit does not exclude liability that cannot lawfully be limited or your mandatory consumer rights.

Law and disputes

Dutch law governs these terms. Disputes are submitted to the courts in Rotterdam, the Netherlands, except where mandatory law gives you the right to bring a claim elsewhere or protects you under another law.

Changes to these terms

We will notify you by email of changes to these terms before they take effect. If you do not agree, you can stop using the service and cancel your subscription before the changes take effect.