Data deletion

You can read these instructions without signing in. Pepetravels Studio is operated by Strategymate, Calandstraat 7C, 3016 CA Rotterdam, the Netherlands (KvK 86076205, VAT NL004188841B39). Contact pepijn@strategymate.io for help deleting your data.

Delete your workspace and data

1. Sign in to Studio as the workspace owner and open Settings.
2. If you have an active subscription, cancel it before deleting the workspace. Cancellation takes effect at the end of the billing period; Delete workspace is blocked until then.
3. Choose Delete workspace.
4. Type the workspace name exactly as shown and confirm Delete workspace. This is permanent and cannot be undone.

To request deletion immediately while waiting for your billing period to end, email pepijn@strategymate.io. Email requests are handled within 30 days.

This deletes the workspace and its stored Instagram connection details, including the token, account and linked Page details, granted permissions, posts, media metadata, insights, thumbnails, frames and uploaded footage. Your Studio account is also deleted if you have no other workspaces. Data in other workspaces remains.

This does not delete posts from Instagram or copies of footage on your own devices. Information we must retain by law, such as billing records, is kept only as long as required.

Disconnect Instagram

1. Sign in to Studio and open Settings.
2. In the Instagram section, choose Disconnect and confirm.

Disconnect stops Studio’s access and replaces the stored token. It keeps your account and Page details, granted permissions, posts, media, analytics and uploaded footage. To delete this stored data, delete the workspace or send an email request.

Remove access in Facebook

1. Open Facebook and go to Settings → Business Integrations.
2. Select the app you connected to Studio through Facebook Login.
3. Choose Remove and follow Facebook’s confirmation steps.

This revokes the app’s access through Facebook. It does not by itself delete data already stored in Studio. Use Delete workspace or email us to delete that data.

Request deletion by email

Email pepijn@strategymate.io with your Instagram username and say that you want your Studio data deleted. You can use this option if you cannot sign in or do not have access to the workspace owner’s controls. Do not send passwords or tokens.

We may ask for information needed to confirm that the data belongs to you. We handle deletion requests within 30 days. This covers the stored Instagram and Facebook connection details, posts, insights and media associated with your request, including uploaded footage. Any legally required retention is limited to the required period.

See our Privacy policy for how we process data and our Terms of service for use of Studio.